Product

Sometimes it takes a day or two for the videos to be uploaded on the diamond listings, so if you’re interested, please use the Customer Request Form HERE to have our team work on getting any images or videos to you directly when available.

Along with the many popular styles we carry on the website, we do have a creative team that specializes in custom designs. They will review your requests and if they are able to accommodate, they will create a digital rendering for you to approve. Please reach out to our team HERE once you’ve selected and purchased the diamond you will be setting, and we will start working on your quote.

Applicable taxes are calculated based on the delivery address, these are regulated by the city and state and non-negotiable.

Every order is shipped fully insured with a tracking number via FedEx. This is a complimentary service we provide at no additional charge to you.

Platinum is a completely white metal, and over time will “age” with a lovely patina, that creates a vintage look if not repolished every so often (repolishing will bring the platinum back to it’s bright shiny white again). White gold is created by casting a yellow gold setting, and plating it in a metal called rhodium. This creates the bright white color we are used to seeing. If the ring is left without re-plating every so often, the rhodium will eventually wear down to some of the yellow gold showing through underneath.

White gold is created by casting a yellow gold setting, and plating it in a metal called rhodium. This creates the bright white color we are used to seeing. If the ring is left without re-plating every so often, the rhodium will eventually wear down to some of the yellow gold showing through underneath.

Please use our Customer Request Form HERE to order a complimentary ring sizing kit to find your size. You can also review more on our resizing policies here.

This is an important feature that identifies each diamond to their corresponding certification from a grading laboratory. When the diamonds are graded, they are given a unique identifying number which is laser-etched on the girdle of the diamond, and can only be viewed with magnification. This ensures you can always verify the diamond and it’s corresponding grading report.

This is where the laser inscription plays an important role! Each diamond will have a corresponding grading report you can view prior to purchase, and this certification number shown on the report will be laser inscribed on the girdle of the diamond. This can be seen with magnification and a careful eye to spot it.

Of course! If you need some more time to decide on a setting but are ready to purchase the diamond, please reach out to us HERE and we can hold the diamond with the jeweler to give you time to select the setting. If you have already received the diamond loose, we can facilitate an insured shipping label to send your stone back to be set once you’ve selected the setting.

Currently, we are not able to set a diamond that was purchased from a business other than Precious Carbon.

Since all settings are crafted uniquely to fit the specific diamond it will be holding, we require settings to be purchased along with a Precious Carbon diamond.

Yes, every diamond listed on our site is graded by a highly-regarded gemological laboratory. We list diamonds graded by The Gemological Institute of America (GIA), the International Gemological Institute (IGI), or the American Gemological Society (AGS).

If you are interested in fancy-colored natural or labgrown diamonds, please reach out to our team HERE and we can review our sourcing options to see what options are available.

Only loose diamonds verified by one of the five internationally renowned gemology laboratories are sold by Precious Carbon. Additionally, we only utilize diamonds of the best caliber in our rings and exquisite jewelry. On the product information page for each piece of jewelry, the quality of the diamonds used is prominently shown.

You can check your order status in your account here, and a tracking number will be available once it has shipped.

There are many forms of payments we accept- you may pay via credit/debit card, through bank-wire, or you can apply for financing through Klarna.

Precious Carbon offers a worry-free 30 day return or exchange process, you can read more about that here.

Please visit the Klarna website to see if you qualify for pre-approval before placing an order. If you have any questions you can contact a Klarna representative for more information. Precious Carbon does not have any influence on the approval process.

Yes! Each order of a loose diamond, set engagement ring, or fine jewelry piece over $2,000 will include a complimentary appraisal with the order paperwork.

Of course- please use our Customer Request Form to reach out to us and the team will email you a copy of your receipt and appraisal paperwork.

Please review our return/exchange policies here for more information.

Depending on when the order is to be finished from the jewelers, an upgraded Saturday delivery may be available for an additional charge. Please contact us HERE to see if this can be accomodated.

Currently, we deliver to all USA states and territories, and Canada. If you are outside our current shipping countries, please reach out to us to see if we can accommodate delivery to your country.

You may deliver to any trusted residential address that will have someone above the age of 18 available to sign for. If you would like to have it held at a FedEx Hold for Pick Up location, please reach out to us here to find an approved location.

We proudly make all of our jewelry, and we can provide you with the greatest pricing since our loose diamonds are sourced directly. We are certain that no merchant of diamonds or jewelry can match the quality and inexpensive rates we provide.

Please review our resizing policies here.

Keeping your diamond and jewelry clean is a simple and easy process, you can read more about it here.

Yes! If you share us with a friend or family member and they order, please reach out to us with the order numbers and you both will receive a Precious Carbon credit to use on a future order.

In order to keep our pricing competitive and our high quality standards of craftsmanship for every piece, we do not allow comparison shopping. This would be the instance of ordering two (2) or more similar items, to compare in person and return the other. Should we find this to be the case, our team will reach out to you to assist in deciding which order you would like to continue with. We are more than happy to offer our help in these cases prior to purchase!

We have a firm requirement that all diamonds listed on Precious Carbon conform to the requirements of the Kimberly Process and that no diamonds are procured from areas that would financially benefit to fund wars or criminal enterprises.